Understanding Your Lease Agreement

Congratulations, You’ve Leased Your Suite With Sage Living!

Need Help Understanding Your Lease?

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Like all landlords in Ontario, Sage Living is required to use the standard Provincial Lease Agreement provided by the Government of Ontario.

Please review the guide below to better understand some of the key items included within your lease agreement.


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Page 1 - The Landlord Name
You will likely notice that beside your name as the landlord, we have included C/O Sage Living Management Inc.

This means Sage Living is in ‘Care Of’ this location on your behalf and is signing this agreement on your behalf as your representative.


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Page 2 - Contact Information
Sage Living will include our contact information on the lease for the Tenant.
Note: the Tenant’s contact information cannot be provided to the Owner until such time when the management agreement expires or concludes between the Owner and Sage Living

Rest assured, Sage Living can relay appropriate messages between the Owner and their Tenant as needed


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Page 2 - Term of Tenancy Agreement
You will likely notice that the lease agreement begins in either May or September of this year and end 3-years later.

As outlined within our management agreement, Sage uses a minimum 12-month to maximum 3-year lease Term.

It is important to understand that the Tenant has the ability to cancel their lease every year within the 3-year lease term. This can be found on page 18 of the agreement titled ‘11. Notice of Termination’


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Page 2 - Rent Amount
You may notice that the ‘Total Rent (Lawful Rent)’ is approximately $50 more (per tenant) than what we had first quoted.

We do this to account for possible late fees from the Tenant. You will notice that while this rent is higher, the Tenant will receive a $50 (per tenant) discount per month if rent is paid on time.

This means that if rent is paid on time, the Tenant only pays the rent you agreed to receive. But, if the rent is paid late, the Tenant will pay an additional $50 to Sage Living. This discount is outlined on page 4 of the lease agreement.

This is to offset the cost of bank charges and administrative fees Sage Living receives when rent bounces. Without this $50 charge, Sage Living would have to instead forward the cost the Owner. This was our solution to help save our Suite Owners money.


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Page 4 - Rent Deposit
A little more self explanatory, this is simply the value of the Tenant’s last month rent deposit.

This will be the value of the agreed upon rent as specified by the Owner to Sage Living.

No amount is gained by Sage Living and any interest earned in reserving this amount by Sage Living must be provided to the Tenant as per provincial regulations.


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Page 5 - Key Deposit
Sage Living will collect and hold in trust the value of $200 from each Tenant. This amount is held to offset the cost of keys should the Tenant’s lose the provided set of keys / key fob and require a replacement set of keys.

This amount is returned to the Tenant when the keys are returned to Sage Living in good working condition at the end of the tenancy.

Sage Living takes on this amount to better address the needs of the Tenant and so our office can quickly assist the Tenant without interrupting the Suite Owner or requiring the Suite Owner hold an amount in trust for the Tenant.


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Page 7 - Signatures
Sage Living has signing authority on behalf of all Suite Owners. You will notice that our representatives review and sign these lease agreements on your behalf.


Have more questions?

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Elite Service Package

Looking For A Complete Hands-On Rental & Management Service For Your Property?

We are Here to Help!


The Elite Service Package is a complete management service package, best for those Owners who are not local to Waterloo and require assistance with marketing their suite, securing a new Tenant, performing 24-hour maintenance services, assistance with rent collection, connection to industry and legal professionals, and much more!

This service package includes:

  • 24 hour maintenance assistance for your Tenants

  • In-suite repair coordination

  • Lock-out and key loss assistance for your Tenants

  • Year round marketing of your suite

  • Procurement of new Tenants / renewing of current Tenants

  • Annual suite inspections

  • Monthly rent collection

  • Overdue / outstanding rent collection


Want to Review Other Options?

Want More Information?

Expert Plus Service Package

Do Yo Like The Expert Service Package But Require A Little More Assistance?

We are Here to Help!

The Expert Plus Service Package Includes Everything You Like In The Expert Service Package, But Also Includes Assistance With Rent Collections!


The Expert Plus Service Package is perfect for Property Owners who need assistance in finding a new Tenant and collecting monthly rent, but are able to manage and coordinate repairs for the property without assistance

This service includes:

  • Your choice of 4-month, 8-month or 12-month rental term

  • Direct access to our industry leading rental team

  • Hands-on rental assistance and market insight relating to your suite

  • Month rent collection from your Tenants

Want to Review Other Options?

Want More Information?

Expert Service Package

Do You Need Help Finding A New Tenant For Your Property?

We are Here to Help!

The Expert Service Package Focuses Only On Finding New Tenants For Our Property Owners!


The Expert Service Package is perfect for Property Owners who want to manage their property on their own, but need some help finding a new Tenant.

Sage Living includes an industry leading rental department who have achieved 100% occupancy each year since 2014. We understand some Property Owners struggle when it comes to locating a new Tenant, rest assured we are here to help!

This service package includes:

  • Your choice of 4-month, 8-month or 12-month rental term

  • Direct access to our industry leading rental team

  • Hands-on rental assistance and market insight relating to your suite


Want to Review Other Options?

Want More Information?

Essential Plus Service Package

Do You Like The Essential Service Package But Require A Little More Assistance?

We are Here to Help!

The Essential Plus Service Package Includes Everything You Like In The Essential Service Package, But Also Includes Assistance With Rent Collection And Suite Inspections!


The Essential Plus Service Package is perfect for Property Owners who have BOTH their child or friend AND an additional Tenant occupying their suite.

If you own a multi-room suite, require 24 hour maintenance services, would like help collecting rent from one or all of your Tenants AND would like industry experts to inspect your suite - we are here to help!

This service package includes:

  • Your choice of 4-month, 8-month or 12-month service terms

  • 24 hour maintenance assistance

  • In-suite repair coordination

  • Lock-out and key loos assistance

  • Monthly rent collection services

  • Annual suite inspections


Want to Review Other Options?

Want More Information?

Essential Service Package

Do You Have A Friend Or Family Member Occupying Your Suite, But Want 24 Hour Maintenance Requests, and Lock-Outs ?

We are Here to Help!

The Essential Service Package May Be Perfect For You!


The Essential Service Package is perfect for Property Owners who have their child or friend occupying their suite and want the comfort of knowing someone will be there to help their Tenant 24 hours a day.

We understand that many Owners don’t live local to Waterloo and time sensitive problems could occur within the suite which make it difficult for you to properly assist your Tenant with repairs or lock-outs.

This service package is a highly affordable solution offering:

  • Your choice of 4-month, 8-month or 12-month service terms

  • 24 hour maintenance assistance

  • In-suite repair coordination

  • Lock-out and key loss assistance


Want to Review Other Options?

Want More Information?

I'm Looking for New Management Services

Are You Looking For Someone To Help Manage Your Property?

We are Here to Help!


Sage Living offers many management solutions for all property owners.
Please review the links below to help determine the best management solution for your suite.


Essential Plus Package
I like the Essential Package, but would also like help collecting rent from my suite occupant

Essential Package
I will have a friend or family members in my suite, but I may need help for repairs and lock-outs


Expert Package
I can manage the property, but I would like help finding a new Tenant


Elite Package
I would like a full hands-on management service including renting, managing, repairs and more


Expert Plus Package
I like the expert package, but would also like help collecting rent from my Tenant

Selling My Suite What's Next?

Are You A Current Owner Who Manages With Sage Living Who Would Like to Sell Their Suite?

We are Here to Help

… but we may need to check some items for you first.


Did you want to sell your suite conditionally vacant?

OR

Did you want to sell your suite while keeping your Tenant?


Still Have Questions?
No Problem, We Are Here To Help!

Click the button below to contact Sage Living

Selling My Suite + Vacant Possession

We understand you would like to sell your suite without keeping your Tenant…

Here are some things to consider and review when attempting to sell your suite without your Tenant


1. Review Your Management Agreement

CLICK HERE FOR A BLANK COPY OF A STANDARD MANAGEMENT AGREEMENT

Some Owners have signed management agreements with Sage Living for multiple years.
You may want to double check your management agreement and see if this could potentially affect your services or result in additional charges relating to your management service.

If your sale takes place before the end date of your management agreement, you may consider assigning your management services to the individual purchasing your suite. There is no fee for assigning and transferring your current management service package to the purchaser of the suite.

Should the purchaser not wish to receive management services, you should review the cost of cancelling management services early. This is currently listed at a cost of $950 + HST.
*note this fee may increase should the Owner cancel services after Sage Living has secured a new Tenant for the suite in advance for the following year. Please review Schedule A of your management agreement normally found on pages 12-13.


2. Review Your Lease Agreement

All Owners are provided copies of their most recent lease agreements.

Sage Living will sign standard leases with all Tenants.
Each lease is structured to be a minimum 12-months to a maximum 3-years long.
This means that if you have a Tenant who started their lease in September 2021, this Tenant could renew their lease up until August 27, 2024.

You may want to review your current lease agreement to see if the current Tenant will continue with their lease or cancel their lease. Tenants do reserve a legal right to stay within the suite and continue their fixed lease term. This can cause complications when an Owner would like to sell their suite without a Tenant, but the Tenant would like to continue renting the suite.

We are Here to Help!
Sage Living cannot guarantee being able to relocate your Tenant to a new suite, but our office has had a lot of success in relocating Tenants for Owners.
We can offer this as a unique service where an Owner can recruit members of our staff to assist with this specific and unique service request.
CLICK HERE FOR MORE INFORMATION ON USING SAGE LIVING TO HELP RELOCATE YOUR TENANT


3. Contact Sage Living + Notify Them of The Sale

Its very important to understand that selling your suite may result in one of two scenarios:

2. Cancelling Your Management

CLICK HERE FOR TERMINATION OF MANAGEMENT AGREEMENT FORM

This process can take more time, does come at a cost to the Owner and may include various other arrangements. No two management cancellations are exactly the same.

This scenario will normally occur when the Owner wishes to sell their suite and the purchaser does not wish to continue with the Owner’s current services contracted through Sage Living.

First - The Owner would review and sign complete the agreement in full and provide payment to Sage Living.
NOTE: Sage Living cannot begin this process without first receiving payment in full

SECOND - Continue to review and complete the steps as needed and dated on the agreement. This includes the Date of Last Rent Collection, Date of Management Cancellation, and Date of Final Accounting

FINAL - The Management Service will terminate as per the arrangements made within the agreement

1. Transferring Your Management

CLICK HERE FOR TRANSFER OF MANAGEMENT AGREEMENT FORM

This is relatively quick and easy to complete.

This will normally take place when an Owner is selling their suite to someone who would like to continue with the services received by the current Owner.


FIRST - We will require the Owner and the Purchaser complete the Transfer of Management.

SECOND - We will collect the information and work to coordinate the needed adjustments to billing

FINAL - The Management Service will transfer on the provided date within the agreement form


Still Have Questions?
No Problem, We Are Here To Help!

Click the button below to contact Sage Living

Selling My Suite + Transferring Management Services

We Understand You Would Like to Transfer Your Management Services to the New or Future Owner of Your Suite

No Problem, We are Here to Help!


Transferring Your Management Services

CLICK HERE FOR TRANSFER OF MANAGEMENT AGREEMENT FORM

This is relatively quick and easy to complete.

This will normally take place when an Owner is selling their suite and the purchaser would like to continue with the current management services. This will also normally result in the continuation of the lease agreement and rental program.


FIRST - We will require the Owner and the Purchaser complete the Transfer of Management.

SECOND - We will collect the information and work to coordinate the needed adjustments to billing

FINAL - The Management Service will transfer on the provided date within the agreement form

This can be a super easy 3-Step process, but if complications occur, not to worry you can always contact Sage Living - We are Here to Help!


Still Have Questions?
No Problem, We Are Here To Help!

Click the button below to contact Sage Living

Tenant Relocation Services

Need to Relocate Your Tenant to Help Sell Your Suite?

We are Here to Help!

Tenant Relocation Services are a new feature Owners can use to help relocate their Tenants when attempting to sell their suite with vacant possession.


CLICK HERE FOR A COPY OF THE TENANT RELOCATION WAIVER

While we can’t guarantee being able to relocate your Tenant, Sage Living has a high success rate in assisting Owners by relocating their Tenants to different suites.

You may want to review the agreement to familiarize yourself with the conditions of the arrangement:
1. The Owner will pay a set fee to attempt relocation efforts for a minimum of 2-weeks
2. If relocation efforts take longer than 2-weeks, additional attempts and compensation may be required
3. The Tenant may refuse all relocation efforts made by Sage Living, the Owner or the Owner’s agents and the Owner may need to provide additional compensation directly to the Tenant to help convince the Tenant to relocate


Still Have Questions?
No Problem, We Are Here To Help!

Click the button below to contact Sage Living