Move-In Day Update
Collecting Keys At An Assigned Move-In Location
What to Expect
Move-in day is scheduled for September 1st. We encourage you to read below to learn more about move-in day and what to expect this September.
IMPORTANT TOPICS
Move-In Time, Date & Location
What To Bring + What to Expect
Key Collection Hours
What’s Next?
Move-In Time, Date & Locations
Move-In Day is scheduled on Sept 1st.
Doors will open at 9am at all move-in locations
Doors will close at 5pm at all move-in locations
Read more below for information on what to do if you need to collect keys after hours.
Each tenant will be provided with a specific move-in location. This location may not be the location you have rented and also may not be the same location your roommate or friend has been assigned. Our office will assign move-in locations to help spread the large crowds and lines across multiple Sage locations.
These move-in locations are simply the place where you can collect your keys. Once you have collected your keys, you can then proceed to your building and suite and begin moving in your items.
What To Bring + Expect
Please bring your government issued photo ID
Accepted forms of ID include:
- Driver’s Licences
- Passports
- Resident Card
Non-accepted forms of ID include:
- Health Cards
- Student Cards
- Work ID Cards
Tenants collecting keys can collect their keys as early as 9am on September 1st.
Sage Living staff will be located at all move-in locations to help to form lines and assist Tenants in collecting their keys.
Sage Living staff will first ask to review your government issued photo ID. Staff will compare the ID to your person and to the Tenant name on file.
Once we confirm your identity, Staff will request the Tenant complete their outstanding lease item or payment if any.
Once the outstanding item is complete (if any), the Sage staff member will provide you with your new key package.
The key package will include a QR code. The QR code will direct Tenants to a link with helpful resources offered by Sage Living.
Tenants can then use the key to access their suite and begin moving into their brand new Sage suite.
Please keep in mind that elevators cannot be scheduled. We encourage all Tenants to share elevator and common element space to the best of their abilities while also abiding by government social distancing guidelines.
Key Collection Hours
Move-in Day will being September 1st at 9am and end at 5pm.
If you are collecting keys after September 1st - Tenants must collect their key sets within our regular office hours.
Regular office hours are Monday to Friday between 11am and 4pm.
The Sage Living Office Hours:
Thursday Sept 1st: 9am - 5pm
Wednesday Sept 2nd: 9am - 4pm
Saturday Sept 3rd: CLOSED
Sunday Sept 4th: CLOSED
Monday Sept 6th: CLOSED
Regular office hours continue Tuesday Sept 7th
If you cannot collect your keys on your move-in day, or cannot collect keys within office hours, you may choose to authorize a friend or family member as someone who can pick up keys on your behalf.
To authorize someone as a person able to collect your keys please complete the following steps:
1. Before AUGUST 25th, please email moving@sagecondos.ca and provide the name of the person picking up your keys.
Please include their name, email, and phone number.
Please remind them to bring their government issued photo ID.
If picking up keys after September 1st, keys can be claimed in the Sage Living office located at 8 Hickory St West, unit 2, Waterloo.
2. Please instruct your authorized individual to pick up your suite keys either on September 1st between 9am and 5pm, or within regular office hours (Monday - Friday, between 11am and 4pm).
Authorized individuals must show their government issued photo ID to receive key sets and will then be asked to complete the outstanding lease items or payments on your behalf if any.
Note authorized individuals cannot sign documents on your behalf, but can provide copies of the needed documents that you may have completed.
3. Please remind your authorized individual to check the keys immediately.
Sometimes Tenants will instruct their authorized person to collect keys, and then collect the keys from this person after hours. If they are not tested during office hours by your authorized person, and the keys or lock does not work, then Tenants could experience difficulties and have to pay for after hours lock-out assistance.
This can be easily avoided if keys are tested within office hours.
What’s Next?
Enjoy the remainder of your summer!
Please prepare any outstanding items prior to your September move-in day.
Please provide a copy of your Tenant insurance to your Suite Owner if needed.
Your suite will be cleaned and waiting for you on September 1st.
Please don’t forget to bring your ID!
Have Questions?
We are Here to Help!