Move-Out Day: What to Expect
What to Expect
Move-out day is scheduled for the last day of your lease by 2pm.
For many of you this is August 27th by 2pm.
Sage Living has installed a key return drop-box located at 180 Columbia Street West, Waterloo.
The drop-box is located at the rear of the building facing the large Ford office building.
Keys must be returned to this dropbox by August 27th at 2pm. Keys collected after this time will be marked as late and Tenants may not receive their key deposit refunds if their key sets are deliver after this deadline.
IMPORTANT TOPICS
Move-Out Instructions
Key Return Instructions
Key Deposit Refund Information
Suite Cleaning
Suite Inspections
Damages
Move-Out Instructions
As a reminder - your move out date is scheduled for:
AUGUST 27, 2022 by 2pm
Tenants must vacate their suite and have all personal items removed from the suite by this time.
Should the Tenant not vacate the suite, or have items remaining within the suite after this time, the items may be removed and stored outside of the unit at the Tenant's expense.
Key Return Instructions
Keys must be returned to the Sage Living office by the Move-Out Date: August 27, by 2pm.
If returning before or after office hours, Tenants may use the drop-box located at 180 Columbia Street West, Waterloo (as included above).
Should the keys not be returned by August 27th, the keys will be assumed as lost and the Sage Living office will have to supply a new set of keys for the new Tenants. In supplying a new set of keys without being able to use the returned set of keys, the Sage Living office will then not be able to issue the Tenant a refund for their key deposit.
How To Return Your Keys:
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* Keys can be returned by using the dropbox at 180 Columbia Street West, Waterloo. Staff will not be at this location to help collect keys in person or provide in-person instruction. Please follow the steps below to ensure your keys are returned correctly. The Sage Living office will not be able to identify your returned key sets if the label for the keys has washed away or if your keys are not clearly labelled.
Step 1. Please collect all the keys provided to you by the Sage Living office. This may include steel keys and/or electronic FOBs.
Step 2. Please bundle the keys together and remove all other personal keys, tags or keychains from the keys.
Again, please only return the keys provided. Additional keys will be removed and safely disposed of / destroyed by the Sage Living office. Please be sure not to include any personal keys within those that are provided to our office.
Step 3. Please place the keys in a plastic ziploc bag or similar. It is very important for our staff to be able to quickly see your keys and to ensure any labels or markings included with your keys are not washed away or rubbed off by other key sets.
Step 4. Please label the keys to identify the key set being returned. It is best to include:
- your name
- the building number
- the suite number
- the room number
Please include this information on a label or piece of paper included with the keys and include this label inside the plastic ziploc bag. Again, this is so the label does not wash or rub away if placed inside the dropbox with other keys.
Step 5. Wait to receive the key deposit refund.
More information on the key deposit refund below.
Key Deposit Refund
Note - key deposits are not refunded immediately. The collection of these funds must be coordinated between yourself and the Suite Owner.
Your key deposit has been delivered to your Suite Owner. This means the Suite Owner will be able to refund your key deposit directly.
Suite Cleaning
Reminder, as per the lease agreement, the current Tenant is required to regularly clean the suite and clean the suite before the end date of their lease agreement.
It is expected that all Tenants leave their suites in a good clean condition.
Should the Tenant not leave their suite in a good clean condition, then the Tenant may be billed for additional cleaning services.
Suite Inspections
All suites will be inspected after August 27 at 2pm to ensure all Tenants have vacated the suites.
Should a Tenant be found within the suite past this date / time, the Tenant may be charged for additional cost of cleaning, storage, rent, and may be forcibly evicted at the Tenant's cost.
Suites will be inspected multiple times at random during the day and night after August 27 at 2pm.
Damages
We remind all Tenants to take photos of the suite before they vacate on August 27th.
Suite Owners will have the ability to review the suite after the move-out date and additional inspections of the suite will take place after the move-out date. These inspections may reveal damages or other items which the Suite Owner would like to charge back to the Tenant through the Landlord and Tenant Board.
Suite Owners can now seek collection for such damages for up to 1-year from the end date of the lease agreement.
We encourage all Tenants to keep documents or reports of damages that may still exist within the suite (new or old) at the time you vacate the suite. This way, you will better protect and represent yourself should your Suite Owner attempt to collect for damages incorrectly.